iPuffy - Premium 3D Heated Lumbar Massager

5 YEAR RESIDENTIAL LIMITED WARRANTY

• Unlimited USA-based customer & technical support
• 5 Year structural framework warranty<.li>
• No-cost replacement on covered parts for 3 years
• Complete Care/No-cost parts & labor (in-home, if necessary) for 1 year

Shipping Options:

WonderMassageChairs.com is proud to offer free shipping within the contiguous United States on all of our massage chairs and products.

Free Standard Shipping: Wonder Massage Chairs Inc. Recommended

• $0 Shipping fee
• 4-7 Business Days - Expected Shipping Time
• Curbside Delivery – Delivered to your ground floor entryway or garage.
  • Note: For customers residing on the 2nd floor or higher without additional manpower for help, White Glove Delivery (See below) might be a recommended option.
• Minimal Assembly Required – By following the massage chair manual and its basic instructions, the massage chairs should be fairly simple to assemble. The assembly usually includes attaching air hoses, the arms and ottoman. The average assembly time is about ½ hour – 1 ½ hours depending on the complexity of the massage chair.
• For assembly assistance, feel free to contact us at 845-232-0999

White Glove Delivery: Delivered and Installed to Room of Choice

• $349 Shipping Fee*
• 10-14 Business Days- Expected Shipping Time
• Delivery, Full Assembly and Complete Installation in preferred room/spot of house
  • Relax and Stretch those muscles as you watch your massage chair get ready to give you your very first soothing massage!
• Concierge Delivery Service – Delivery date and time is coordinated to best fit your schedule

*In Homes/ Apt. Buildings without an elevator, an additional fee of $150 per floor might apply.

Order Confirmation and Tracking

Upon placement of your order, you should receive an e-mail from Wonder Massage Chairs INC. confirming your purchase.  This indicates that your order has been received in our system and your credit card has been pre-authorized for the purchase.  Once your order is received, we reach out to our suppliers to confirm its stock and availability for immediate shipment. We will process the charges to capture payment of your order and submit it in a prompt manner. Should your item be on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. 

Order Shipment:

Once your order has been processed, it will ship approximately within 1-3 business days and be delivered about 7-14 business days from the date of your order.

For your peace of mind and convenience, we will send you an email with the tracking information within 24 hours of the order’s leave of the warehouse. If you do not receive any tracking info form us within six business days of your order’s placement, feel free to follow up with us at support@wondermassagechairs.com or call 845.232.0999.